Tips for Filing a
Homeowner’s Insurance Claim
The first piece of advice that I would give you is that you don't want to file a claim against your homeowners insurance unless you absolutely must. Claims against your homeowners policy can result in your policy not being renewed and much higher premiums in the future. If you cannot afford to absorb the loss without filing a claim the following is a list of tips that will assist you in getting your claim settled quickly.
-
Promptly notify your insurance company or agent of your loss.
-
Make a detailed list and description of damage, including photographs if possible.
Collect your cancelled checks, receipts and other documents to help the adjuster set a value on damaged or destroyed property. -
Review your coverage. You might not be aware, for example, that your
homeowners or renters policy pays for debris removal and for emergency housing and living expenses if your loss forces you to move temporarily. If you can’t find your policy, ask your agent or company for a copy. -
Do not make permanent repairs before an insurance adjuster inspects your home. Make only temporary repairs to protect your home from looting or further damage. The insurance company might deny your claim if you make permanent repairs
before the adjuster inspects the damage. -
If possible, be present during the insurance adjuster’s inspection and take notes
on the discussion. You might want your own contractor/builder present to
represent your interests. -
Keep good notes on all contacts with your insurance company and adjuster. Your chance of getting a satisfactory settlement improves when you are well prepared with the facts. Write down names, dates, and who said what. Remember, good records help your cause if you need to complain to the Department of Insurance about an insurance company’s decision or contest it in court.
-
Don’t agree to a final claim settlement until you are satisfied that it is fair. You’re entitled to obtain independent estimates if you wish.
-
After major claims events (disasters, storms etc.), “public adjusters” offer help victims pursue their insurance claims – for a price. You are not required to hire a public adjuster, but if you hire one, be sure about the fee. Usually, it’s a percentage of your claim payment.
- Get more than one bid for construction or repair work. Try to use a local contractor with a good reputation and a proper license. Large claims events like storms often attract fly-by-night operators who do shoddy work or skip town after receiving advance payments.
Always remember to discuss your insurance needs with a qualified and fully licensed insurance agency in order to be sure that you have the protection that you want with your homeowners insurance.